SHIPPING INFO

Shipping Information: General

When will you ship my order?  

I am studying full time and I run this page on my own, so parcels will be sent out within 5-7 business days. Quite often I will ship within 1-2 business days though. When there is a shop drop, parcels may take approximately two weeks to be sent out due to higher order volumes.

I entered the wrong address during checkout!  

If I haven't already shipped out your item, then please DM me ASAP with the correct address. If the item has already been shipped, unfortunately it is out of my hands and I cannot offer refunds / replacements.

My parcel was stolen from my mailbox!

If this occurs, you will need to report it to your local authorities and provide me with a copy of your police report so we can deal with it on a case by case basis.

Can I combine shipping on orders?  

Orders can be combined only if they are made on the same day (as long as I haven't already packed it!!). This is because I try to pack orders as soon as possible. If you need to combine an order, please DM me and I can get it sorted for you.

I already placed multiple orders on one day - can I still combine them?  

If you have already placed more than one order and would like to combine them, please DM me. If they have not yet been packed, I can combine your orders and give you a discount code covering the duplicated shipping cost that you can use for future orders - no refunds though.

FREE SHIPPING

Free shipping with tracking is available for Australian and International orders:

For Australia:

IDOLSHIPAU

Spend $80+ AUD and enter the code at checkout 

For International:

IDOLSHIPWW

Spend $100+ AUD and enter the code at checkout

FREE SHIPPING IS ONLY AVAILABLE FOR ENAMEL PINS AND STATIONERY ITEMS

 Shipping Information: Australia

Domestic orders are sent via Australia Post:

Australia Post Parcel Post (with tracking)

Price: $8.95 AUD

Parcels can be tracked on the Australia Post web page or app.

Larger items have varied shipping rates.

Shipping Information: International

All international orders are shipped via Australia Post’s Standard International Parcel Post. 

International shipping with tracking is $21 AUD (New Zealand: shipping is $15 AUD). I will charge this as a flat rate for smaller items (pins, washi etc.)

Larger items have varied shipping rates.

General Shipping Disclaimer

There are currently major shipping delays worldwide due to COVID-19. Please be patient with your parcel. Some may take 1-2 months to arrive, depending on your location. All parcels are sent with insurance but are taking much longer than usual to arrive to their international destinations.

Further shipping delays also occur around the holidays each year. Please be mindful of this.

ANY CUSTOMS OR IMPORT FEES ARE THE RESPONSIBILITY OF THE BUYER.

PLEASE CONTACT YOUR LOCAL AUTHORITIES FOR ADVICE / INFORMATION.