All sales are final. If for some reason there is an issue with your order, e.g. the pin was damaged in transit, then we can sort things out on a case by case basis. All items in my store are handmade and are unique.

Please contact me within 14 days of your item arriving if you have any issues.

Please message me via the contact form if you have any questions regarding your order.

I do not issue refunds if a buyer changes their mind, accidentally places an order or has a change in personal circumstance. Please also ensure that you are authorised to use the method of payment you choose, as payments are non refundable under any circumstance. 

Refunds will also not be issued if your parcel is delayed in transit due to the pandemic.

By purchasing my products, you are adhering to this.